Resolution

The phone issue is resolved.  I have a new one.  Unfortunately, it wasn't as easy for Rob, but he got it done.  I had it in my hand yesterday afternoon and I synched up with my computer last night and within an hour, it was a duplicate of my old phone, right down to the bookmark in the book I was listening to.

I didn't plan to synch my phone on Saturday, but it sure was a lucky thing I did.

If you don't synch, you're sunk.

Little known fact; if you take your broken and uninsured iphone to an apple store, they have a replacement at a lower cost option that doesn't get advertised much, except through word of mouth, like this.  It wasn't free, but it was less than half the cost of replacing the phone through our service provider. 

I am lucky that I am in a relationship where we can share blame and move forward rather than fighting about who is more at fault.  My relationships have not always been that way.

Okay, so that's the end of the phone saga.  Life moves on.  Unfortunately, nothing fun has happened in the interim to share.  My plans to work from home today and post later in the day with pictures fell through due to an uncooperative computer this morning and an unhelpful help desk representative who only got this close to a diagnosis of the problem "well, I can get in.  i don't know why you can't" and the closest he got to a solution was "well, let's start over with some new software.  do you have this piece of hardware?"  Okay, so at that point, I thanked him for his time and told him I was already late for a meeting and needed to get off the phone and head to the office. 

This is why Rob takes care of our customer service.  He probably could have had a technician at our house by 10:30am. 

The best I could do was get off the phone without shouting, which wouldn't have helped anybody.

Be well.  Have a great Tuesday.  Lane